Alarm & Security Systems
Alarm Monitoring
Video Surveillance
Remote Video
Medical Alert SystemsFrequently Asked Questions
General
SafeGuard can monitor your home alarm system with our optional digital cellular communicator if you choose not to install a phone line. This provides protection in the event of telephone service interruption or a cable cut.
Yes, SafeGuard requires a 3 year Monitoring Service Agreement. SafeGuard will install a Wireless system and you can take the system with you when you move. Additional installation costs may apply.
All of our home alarm systems come standard with pet friendly motions. So a pet up to 35 pounds will not be detected. But it's always a good idea that when you get an alarm system to let your pet run around in front of the motions to make sure they aren't detected. Even when your home alarm system isn't armed, the motion will still have a small red light show when it sees motion.
SafeGuard will be happy to assist with any problems you're having with your equipment. Just call the SafeGuard Monitoring Service Station at 1-866-900-0205 or contact us with your service-related issues.
Because all businesses have different needs, SafeGuard will set up an appointment with one of our representatives to determine your needs. All estimates are free.
Every home alarm system from SafeGuard comes with a backup battery already installed. This means that during power outages the alarm system will automatically switch to the backup battery. The battery will keep your home alarm system powered for up to 24 hours, depending on how much you use the system during this time. After the main power of your home comes back on, the alarm system will begin recharging the backup battery until it is at full power again. During this time the alarm system will report that the battery is low until fully charged.
One L.C.D.Keypad, Two Door or Window Sensors, One Pet Motion Detector, One Interior Siren, a Master Control Panel, One Backup Battery, a Transformer, Phone Kit and Window/Door Decals and Lawn Sign. More info.
The on-going development of new technologies offers today’s consumers a wide range of new communications services, which are generically called Voice over Internet Protocol (VoIP) or Digital Phone services. These services are provided by cable companies, telecommunications companies and, in some cases, independent providers that rely on the Internet connections that are already present in the home. While all these technologies provide a form of telephone service, there may be differences in their range of features and reliability.
A motion detector may activate falsely due to installation of the device above a heater or furnace. Movement of objects such as balloons, blinds, and curtains within the range of a motion detector may also trigger the alarm. The motion detector may require relocation or adjustment by a SafeGuard technician.
Monitoring
SafeGuard can monitor your home alarm system with our optional digital cellular communicator if you choose not to install a phone line. This provides protection in the event of telephone service interruption or a cable cut.
Pricing
Yes. SafeGuard offers Extended Warranty which will cover the repair or replacement costs of the equipment for just a few dollars each month. To order a Service Plan for your SafeGuard system, call 1-866-900-0205 or fill out our online form.
Yes. SafeGuard allows you the flexibility to pay your monitoring quarterly or annually. We also have SafeGuard’s Auto Payment Plan, an easy and automated way to pay your recurring fees. With your one-time enrolment, your payment is sent directly from your financial institution to SafeGuard’s or automatically charged to your credit card.
Yes! Insurance companies know that you are 3 to 4 times less likely to be burglarized by having a home alarm system in your home. This means they are less likely to have to pay large insurance claims on stolen property and are willing to give significant discounts to their customers that get monitored security alarms in their homes. The level of discount depends on the coverage of the alarm system and the area you live in, for more information contact your insurance company.
Each cities alarm regulations are different, some cities require you to get an alarm permit for your home alarm system and some don't. The best way to find out for sure is to contact your local police department (or the designated authority in your area that handles alarm dispatch) and asked them what your city's requirements are on alarm systems. Registration of your alarm system with the city you live in may be necessary before your cities emergency personnel will respond to your alarms signals so be sure to check with the police department of the city you live in.
Costs vary depending on design of your alarm system. With most Installation, costs are very affordable. The current monitoring rate starts at $15.95 a month. Please call 1-866-900-0205 or click here for details.
User Functions
It depends on the type of system. Please refer to your owner's manual. User manuals are available on our website.
It depends on the type of system. Please refer to your owner's manual. User manuals are available on our website.
It depends on the type of system. Please refer to your owner's manual. User manuals are available on our website.
It depends on the type of system. Please refer to your owner's manual. User manuals are available on our website.
The alarm system may be armed in the "Away" or "Stay" mode. Once the system is activated, each monitored zone has the ability to recognize a violation. Once a zone has been violated, the alarm system then dials SafeGuard and transmits the message through a telephone or cellular line. Once the signal is received, the alarm system will wait to send another message if another zone is tripped. Entering the code and turning off the system will end this process. View User Manuals.
No. Your system is an independent unit and can only be turned off by an authorized user.
SafeGuard smoke detectors do not chirp; they communicate directly with our Central Monitoring Station. If yours is chirping, the most common cause is that you have a simple battery-powered (usually 9-volt) smoke detector in need of a fresh battery. User manuals are available on our website.
An alarm panel will normally display "no ac" when the system has lost electrical current. The outlet should be checked to verify that it is operational. If the outlet is working properly a service call will be needed. User manuals are available on our website.
Your keypad is informing you that the alarm system is not ready to turn on (arm). Common reasons for this are that a door or window is not completely closed, a motion detector may be sensing movement, or a previous alarm has not been cleared out of the memory. Correct the condition and the alarm system will be ready to arm. User manuals are available on our website.
It depends on the type of system. Please refer to your owner's manual. User manuals are available on our website.
It depends on the type of system. Please refer to your owner's manual. User manuals are available on our website.
